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30Oct

Inside TradeCrews: How We Built a Smarter Home & Contractor Platform with Ruby on Rails + OpenAI

30 Oct, 2025 | Custom software, New Idea, Software | Return|

From Receipts to Real Insights—Powered by a Smart, Secure Rails Stack

Why TradeCrews Exists

Homeowners have receipts, warranties, inspections, and routine maintenance spread across emails and photo galleries. Contractors have portfolios that are difficult to validate in a credible, apples-to-apples way. TradeCrews bridges that gap: one workspace to organize property information for homeowners and one place for contractors to present work and reputation in a format that’s easy to understand. The result is less guesswork for everyone.

What the Platform Delivers (At a Glance)

  • Property Journal: A structured way for homeowners to save important details about their home—documents, notes, and timelines—so everything is in one place.

  • Jack’s Report: A clear, human-readable summary that surfaces what matters most, distilled from a homeowner’s activity.

  • Jack’s Score: An at-a-glance indicator designed to encourage good stewardship and communicate diligence. It’s intentionally transparent to the user while the underlying methodology remains proprietary.

  • Contractor Profiles: Space for contractors to present services and completed work in a way that’s straightforward for homeowners to evaluate.

Our Tech Stack (At a High Level)

We chose Ruby on Rails for rapid, reliable product delivery and a cohesive development experience. Postgres serves as our system of record, giving us consistency, integrity, and performance. OpenAI augments the experience with language understanding and summarization so homeowners get clarity rather than clutter. We’re intentionally keeping this overview conceptual; we won’t disclose internal heuristics, prompts, models, configurations, or database structures.

Security, Privacy, and Data Ownership

We designed TradeCrews with a simple philosophy: users should understand what they store and control how it’s used. We emphasize strong safeguards for data at rest and in transit, prudent access controls, and auditability. We also prioritize portability—users should be able to take their information with them. None of those commitments require revealing our internal architecture or vendors beyond Rails, OpenAI, and Postgres.

How AI Helps

AI is most valuable when it reduces friction and improves comprehension. In TradeCrews, AI assists with classification and summarization so people can find what they need faster and understand the state of their property at a glance. We follow a human-in-the-loop approach: the user stays in control and can edit or correct results. To protect our know-how and platform integrity, we do not publish the prompts, categorizations, or scoring internals that make these features work.

About Jack’s Score

Jack’s Score is designed to promote consistent home care and clear communication. It reflects activity patterns and documentation quality in ways that are meaningful to homeowners and understandable to outside parties. We share the outcome (the score and the practical guidance that accompanies it) while keeping the calculation methods, weightings, and any decay or aggregation strategies confidential. That balance allows us to evolve the system responsibly while maintaining trust.

Product Principles That Guide Everything

  • Clarity first: Show users the “so what” instead of drowning them in tables.

  • Proof over promises: Elevate documented work and verifiable history.

  • Privacy by design: Default to responsible data handling and minimal collection.

  • Portability: Make it easy to keep using TradeCrews because it’s valuable—not because it’s hard to leave.

  • Pragmatic engineering: Use stable, proven technologies (Rails, Postgres) and add AI where it genuinely improves outcomes.

What’s Next

We’re continuing to improve how homeowners organize property information and how contractors demonstrate quality—always with a bias toward transparency for users and confidentiality for our internal mechanisms. Expect incremental enhancements, not hype cycles: clearer summaries, smoother workflows, and thoughtful ways to share information when it helps buyers, appraisers, or insurers. We’ll keep the specifics of our implementation private so we can innovate safely and fairly.


If you’re a homeowner, contractor, or partner interested in shaping what comes next, we’d love to hear from you. TradeCrews is live, learning, and improving—one verified entry at a time.

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